FAQ
The questions we get asked most, answered the way we'd want them answered if we were the one hiring.
Buy off-the-shelf whenever it fits: it's cheaper and someone else maintains it. Build custom when the off-the-shelf tools keep almost fitting and the workarounds are becoming the job. The automation audit exists to tell you which situation you're in, honestly, before you spend on either.
We spend time in your shop, on site or on calls, and map where hours go to manual work: re-typed quotes, chased paperwork, spreadsheet wrangling. You get a written, prioritized plan with a price beside each fix. Keep it and act on it yourself, or have us build it. The plan is yours either way.
Yes. It's built around your business, and it's yours: code, data, and all. We're not renting you access to a platform you can never leave. Managed app ops is a service you choose because it's worth it, not a leash.
The person who built it picks up the phone. We use boring, proven technology and we stick around after launch. Longevity is the whole point.
Because we scope the work before we quote it, and we use AI tools to move faster: the machines are fast, the judgment stays human. You get a price before we start, and it doesn't move unless the job does.
We're in Southwestern Ontario, and we work with industrial businesses across Canada and the US. Most of the relationship happens over calls and working software, not in a boardroom.
No. CirrusLab (cirruslab.com) is an independent custom-software and automation studio in Southwestern Ontario, founded in 2012 and owner-operated. We are not affiliated with CirrusLabs (cirruslabs.io) or Cirrus Labs (cirruslabs.org), which are separate companies with similar names.